REFUND & EXCHANGE

At IPTV Smarters Pro, we are committed to providing the best experience for our customers. If you are not completely satisfied with our services, we encourage you to reach out to our support team. We will do our best to resolve any issues you encounter. If we are unable to resolve your concern, you may be eligible for a refund under the terms outlined below.

General Terms

• We offer a 10-day Money Back Guarantee if you experience a service-related issue that we are unable to resolve.
• Refunds are not provided for issues related to your internet connection, device compatibility, or content availability.
• If you change your mind after subscribing, we do not issue refunds.
• We require your full cooperation in troubleshooting issues before a refund request can be considered.
• Refunds are only available for first-time purchases. If you have previously received a refund, you are not eligible for another refund.

Refund Process

If your refund request meets our eligibility criteria, we will process your refund as follows:

• Refunds are issued through the original payment method used during the purchase.
• The refund process may take up to 5-10 business days, depending on your payment provider.
• If you experience delays in receiving your refund, please check with your payment provider before contacting our support team.

To request a refund, contact us at support@iptvsmarters.pro with your order details.

Exemptions

You are not eligible for a refund if:

• Your account has been suspended or terminated due to a violation of our Terms of Service.
• You fail to meet the technical requirements necessary to use our services.
• Your refund request is submitted after the 10-day guarantee period.

For further inquiries, please reach out to our support team at support@iptvsmarters.pro or call (520) 287-5613.

Thank you for choosing IPTV Smarters Pro!

With support for multiple playlist formats, such as M3U playlists, Player API, and 1-Stream Panel API, IPTV Smarters Pro lets you organize your content effortlessly. Users can browse channels by country, mark favorites, and enjoy a personalized streaming experience.

While IPTV Smarters Pro is a completely free app, it does not provide or host any content. Users must ensure they comply with copyright laws and use legitimate IPTV services for a safe and secure streaming experience.

For the best performance, we recommend using trusted IPTV providers to avoid security risks and ensure high-quality streaming.